Utility Bill Support Options

While warmer temperatures might encourage us to leave winter cares behind, for many residents mounting utility bills remain a constant problem. Several resources are available.

The Low-Income Household Energy Assistance Program and Low-Income Household Water Assistance Program are federally funded programs to help Indiana residents pay their utility bills and prevent utility shut offs. Learn more about eligibility and how to apply here.

United Way of Central Indiana’s Winter Assistance Fund provides energy assistance to qualified applicants struggling with increased utility bill costs. The program runs through May 31, 2022 and helps Indianapolis residents who don’t qualify for the government’s Low-Income Energy Assistance Program. The MLK Center, 40 W. 40th St., is a Midtown resource. Call (317) 923-4581.

Citizens Energy Group has extended the moratorium on natural gas service disconnection for customers with pending applications for financial assistance. CEG’s Energy Assistance Program offers qualified applicants a 10-25 percent discount on their natural gas bill. Suspension of disconnection will continue for each customer until their application is approved or denied. Call 211 for information about EAP.

AES Indiana is also voluntarily extending the winter disconnection moratorium to May 16, 2022. It was originally set to expire on March 15. For payment assistance options click here.